• Tipo de funçãoPermanent
• SalárioAttractive with benefits
• Referência1836888

Helpdesk Coordinator with 10 years of experience in IT Support. 

• Career: 

- Set up complete computer systems for employees, from imaging to desk setup.

- Provided end-user support with status updates and issue resolution.

- Image and desktop deployment. 

- Remote management of printer queues.

- Hardware deployment and troubleshooting.

- Onsite troubleshooting for desktop, software, and network issues.

- VIP support.

- Managed incidents and controlled SLAs.

- Conducted IT equipment inventory and managed in SAP.

- Distributed software and updates via System Centre Configuration Manager.

- Installed and maintained Office 365.

- Configured and supported mobile devices (iOS & Android).

- Participated in technology renewal projects, including migrating from Windows XP to Windows 8.1.

- Managed encrypted devices with Bitlocker.

- Used platforms like SCCM, Windows Server, Active Directory, and OSX.

• Core competencies

Team management | VIP Support | System Deployment and Management | Incident Management | Software and Hardware Installation | Network Configuration and Troubleshooting

• Languages: Native Portuguese | English B1
• Salary Expectation: 39 200€ gross/year + company benefits 
• Notice Period: 30 days.