Your New Company

You will be joining a leading company in the insurance sector, renowned for its innovative solutions and commitment to excellence. The company operates globally, with a strong presence in various markets and a diverse team of professionals. It focusses on delivering cutting-edge insurance solutions to its clients, ensuring high standards of quality and performance.

Your New Role

As a Modern Workplace Consultant, you will support the business as the first line of contact. You will work within the IT Services infrastructure team, which consists of approximately 100 IT professionals. You will help design, implement, and manage modern workplace solutions using Microsoft 365 technologies.

Responsibilities

• Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.
• Contribute to the planning, design, and delivery of IT initiatives.
• Configure tools to automate the provisioning, testing, and deployment of infrastructure.
• Produce and own system and infrastructure designs, policies, and documentation.
• Provide reports and proposals for improvements to colleagues and stakeholders.
• Provide advice and guidance to support the adoption of methods and tools.
• Drive IT Services in the migration towards a code-centric model for managing infrastructure.
• Proactively manage IT infrastructure to minimise business disruption and identify and drive initiatives to improve the quality and effectiveness of the infrastructure services.
• Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards, and processes.
• Embrace change and support the IT Services vision and strategy.

Requirements

• Experience working within an Agile environment.
• An appreciation of DevOps principles.
• An appreciation of Infrastructure as Code principles and how they can be applied in an enterprise environment.
• Device management and deployment (e.g., Intune, Autopilot).
• Understanding of virtualisation techniques (e.g., VMware vSphere).
• Packaging and delivery of applications.
• Relevant certifications, such as in Microsoft 365, are advantageous.

Technical Skills

• Expertise in modern workplace technologies (e.g., Microsoft 365).
• Operating Systems (e.g., Windows 10/11).
• Client applications (e.g., Office 365, Teams, OneDrive).
• CVAD – Citrix Virtual Desktop Infrastructure, Citrix Cloud, XenApp.
• Machine build scripting (e.g., MDT or similar).
• Scripting and automation in PowerShell.
• Strong system administration and troubleshooting skills.
• Ability to create High-Level Designs and Low-Level Designs.

What You'll Get in Return

• Opportunity to participate in highly recognised projects.
• Excellent work environment.
• Integration into a dynamic team.
• Continuous training opportunities with certification in various technologies.
• Career development and growth opportunities.
• Possibility of a hybrid work model (1 day at the office)
• 35 hours/week

What You Need to Do Now

Does this sound good? Click 'apply now' to send us your CV, or to discuss the role further, get in touch with our Digital Technology team.